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TERMS AND CONDITIONS

All items shown on this website are subject to availability. Design and specification of items is subject to change without notice.

Product and Item Colours – We try to reproduce colours of products on this site as accurately as possible. However due to the diverse types of internet browsers, screens, and individual PC settings, colours displayed on the screen may be different to the actual item. We DO NOT recommend colour matching products to a specific interior or exterior colour and we will not accept returns based on a non-match.
This website is offered as a free service to you. Your use of this website constitutes your agreement to all the terms of use contained in this document and the Privacy Policy.

Placing Your Order

You may place your order online, by phone or in person by visiting our salon. These terms and conditions apply to each method.

If you have given a valid email address, you will be sent a confirmation of your ordered products and delivery address directly after ordering. Please review this information paying careful attention to details, colours or other specific options you have specified. Also verify the delivery address you have entered is valid. Notify us by phone or email immediately if you notice an error,as we can only edit these details before your order has been processed.
In some cases backordered items maybe charged for prior to shipping.

We accept no liability for any other costs what so ever that may arise as a result of purchasing or using products we have supplied.

Furthermore we accept no liability for any damage(s) or additional costs that may occur as a result of using any of our products.

All products advertised for sale online are subject to availability. Your payment method will be debited at time of ordering regardless of current stock availability. This ensures that the stock can be allocated to an authorised transaction once available. We reserve the right to remove, amend or modify any product, description or price at any time.

All products are guaranteed by the manufacturer. This does not affect your statutory rights as a consumer. If you are returning a product please contact us in advance.
Errors and omissions excepted, we reserve the right to supply an alternative product if an item is no longer available.
Payment
We accept payments by using your PayPal (only if you are a verified paypal member) account. We cannot accept Cheques or

Postal Orders.

IMPORTANT! – YOUR CARD WILL BE CHARGED FOR ALL TRANSACTIONS ON THIS WEB SITE IN BRITISH POUNDS. YOUR CARD PROVIDER WILL CONVERT THE CHARGE TO YOUR LOCAL CURRENCY AT THEIR CONVERSION RATES WHICH MAY DIFFER FROM CURRENT MARKET EXCHANGE RATES.
AT THIS TIME WE ONLY SUPPLY THE FOLLOWING COUNTRIES – United Kingdom. Kuljai Beauty Ltd also reserve the right to not supply any order.

Credit Card Security

We know of NO documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 256 bit encryption. All credit card transactions whether online or over the phone are processed using secure methods.
Credit card sales are extremely important to us, so at no time would we compromise your security. The system we use has the approval of our credit card processor namely PayPal UK (http://www.paypal.co.uk/).
International orders are subject to further verification with the card issuing bank. It is our policy to report all instances of credit card fraud to the relevant authorities.

Cancelling Your Order

You may of course cancel your order at anytime prior to dispatch except in the case of special order/made to order items that have been specially produced. Whilst we cannot guarantee at what point such an order will be produced, we can only advise you to email us as early as possible to enable the best chance of cancelling an order before it is too late.
To cancel your order you must email our sales department on sales@orpingtonbeauty.co.uk where written confirmation will be given and your order amended accordingly.

Delivery

We dispatch your order as soon as possible (excludes Saturday, Sunday and bank holidays).
Our estimated maximum waiting time for delivery of stock items is within two to ten working days from the date the order was placed. Please allow longer for special order products. Refer to item description for further details.
Most goods, though not all, are sent by Royal Mail Delivery. Some of these are also sent by recorded or special delivery. If no one is at home to sign for the parcel, Royal Mail will leave a note advising how to get your parcel.
As when ordering anything online or by phone that requires delivery, you must take responsibility for accepting the delivery. For example, should an item require signing for or be too large to fit through your letter box; if you are not in to accept delivery then your delivery may be taken back to a local sorting office or courier company storage hub. In this instance you are likely to be required to arrange collection of your delivery yourself. Should any part of your order or delivery be returned because you could not accept it, or failed to collect during the timescale permitted by the appropriate delivery company; then you may be liable for a re-delivery charge as the order is likely to be returned to us, or our suppliers.

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